Frequently Asked Questions

We currently provide services in BSK 2nd Stage, Kaveri Nagar, Banashankari, JP Nagar, BTM Layout, and surrounding areas. Contact us to check availability in your specific location.

Our installation process typically takes 2-4 hours depending on your location and setup requirements. Our technicians will coordinate with you to schedule a convenient time.

No, we don't charge any security deposit for our internet or IP TV connections. This is part of our commitment to hassle-free service.

All our plans come with truly unlimited data. There are no FUP limits or speed throttling after certain data usage. You get consistent speeds 24/7.

We accept all major payment methods including UPI, net banking, credit/debit cards, and cash payments. You can also set up auto-pay for convenience.

Yes, all prices displayed on our website include 18% GST. There are no hidden charges or additional fees.

Yes, we provide round-the-clock customer support through phone, WhatsApp, and email. Our technical team is always ready to assist you.

Absolutely! You can upgrade or downgrade your plan at any time. The changes will be effective from your next billing cycle.

We provide service level agreements with 99.9% uptime guarantee. In case of any service interruption, we provide proportional billing credits.

Yes, static IP addresses are available for an additional charge. This is particularly useful for businesses and gaming enthusiasts.